Cancel / Withdraw Order

Here you can cancel an online order that has not yet been shipped, or exercise your right of withdrawal within 14 days after delivery.

If your order has not yet been processed or shipped, we may be able to cancel it before it is sent.

If your order has already been shipped, the easiest option is usually to refuse delivery or create a return through our returns page. You can get a return label immediately, which may help us process your return faster.

Create a return and get your return label here.

You can also use the form below to exercise your right of withdrawal. Using our returns page does not affect your statutory right of withdrawal.

Please enter the requested information below and confirm that you wish to withdraw from the contract. We will confirm receipt of your withdrawal request.